Overview
Following the CPI framework to prevent, de-escalate, and safely respond to crisis behaviour. Includes three specialist modules: Crisis Prevention Intervention, Verbal Intervention, and Safety Intervention (previously MAPA).
- 1Crisis Prevention Intervention: Following the CPI framework to prevent, de-escalate, and safely respond to crisis behaviour
- 2Verbal Intervention: Understanding the causes of behaviour, recognising escalation, and using calm, effective communication strategies
- 3Safety Intervention (previously MAPA): Assessing risk, reducing harm, and using last-resort safety interventions that are reasonable and proportionate
- 4Sector Specific: Specialised training modules tailored for healthcare professionals
- 5Evidence Based: Trauma-informed and person-centred approaches
- 6Compliance: Aligned with Restraint Reduction Network Training Standards and NHS Violence Prevention and Reduction Standards
Requirements
Must be working in or entering a healthcare or care setting. Deposits required to secure your place & payment plans available.
Deposits required to secure your place. Payment plans are also available — please contact us to discuss your options.
Certificates
Upon successful completion you will receive a free CPD-accredited digital certificate.
Available Training Dates
November 2026
Working days are Tuesdays, Wednesdays and Thursdays. Courses run between the hours of 9am – 4:30pm. However, we pride ourselves in supporting your development, therefore if these days and times are not suitable please reach out directly and we can discuss any possible alternative.
Training Enquiry
Get in touch about this course or group bookings.
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